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Sc Johnson

Sc Johnson Reviews

www.scjohnson.com
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Sc Johnson Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Sc Johnson has a 2.0 star rating from 17 reviews and overall sentiment is mostly dissatisfied; reviews cite frequent product defects, packaging/size changes, and mixed responses from customer service and claims handling.

Key Takeaways for Future Customers

  • Read Sc Johnson reviews before buying specific Glade or Ziploc items.
  • Expect possible warranty or refund interactions; keep receipts and photos.
  • Check availability of refills and dispenser compatibility to avoid surprises.

Negative Feedback / Risk Areas

  • Recurring customer complaints about defective products and durability.
  • Complaints about refunds, billing, and delayed or missing refund checks.
  • Poor customer service experiences: dropped calls, hung up, and unsatisfactory resolutions.

Positive Feedback

Some customers praise prompt fixes and helpful reps for individual issues and report long‑time satisfaction with certain products like Scrubbing Bubbles and Draino.

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Media from reviews

Sc Johnson - I didn't get my round check
Sc Johnson - I didn't get my round check - Image 2Sc Johnson - I didn't get my round check - Image 3Sc Johnson - Faulty gallon zip lock baggiesSc Johnson - Defective Glade aerosol containersSc Johnson - Defective Glade aerosol containers - Image 2Sc Johnson - WEAK Products
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Show reviews that mention
refund check refund check cans issue customer phone jackson spray grocery
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Anonymous
map-marker Dover, Delaware

Satisfied my issue promptly!

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Two non working Off spray cans. The customer team promptly responded positively!

Many thanks! I feel pleased to say well done!

User's recommendation: Trust the brand

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Anonymous
map-marker Dover, Delaware

Digital coupons did not work

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Corrected the issue immediately and happy with customer support. Support gave me a refund and very polite and attientive.

User's recommendation: Excellent customer service!

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BRANDON S Ime

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn't get my round check

AI Highlights
  • - Glade spray burned eyes and nose; attempted to call but the line was off.
  • - Bought 10 cans from Cleaning Store in Jackson, MS; seeks a $100 refund.
Sc Johnson - I didn't get my round check
Sc Johnson - I didn't get my round check - Image 2
Sc Johnson - I didn't get my round check - Image 3

What happened was I got your glade spray in my eyes and nose and it was burning bad I tired to call but your phone is off so I also menchin about a refund check what I paid I had 10 cans I bought it 3 mouths ago it happened with all ten cans I bought it from grocery store called cleaning store in Jackson Mississippi and I won't a refund check 100 dollars please I was promised it from the last person I smoke too so let me know when you get this

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BRANDON S Ime

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Verified Reviewer

Refund check

I won't a refund check for last year in December I suppose to receive a 80 check and I didn't receive it I need a new one sent let know when it is sent

Preferred solution: Full refund

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Tracy T Qum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty gallon zip lock baggies

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AI Highlights
  • - Long-time Ziplock user; bags bottom dropped out while packing meat.
  • - Requests replacement by mail; still loves the product.
Sc Johnson - Faulty gallon zip lock baggies

Long time user of the Ziplock brand. I was shocked when the bottom dropped out of several bags while I was packaging up my meat for the freezer.

Is this a problem with the newer stand-up gallon bags? If I mail them to you, will you replace them? Thanks.

I do really love your product. Tracy

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Shterna Lli

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Verified Reviewer

Defective Glade aerosol containers

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Sc Johnson - Defective Glade aerosol containers
Sc Johnson - Defective Glade aerosol containers - Image 2

Purchased two glade aerosol containers and both have stopped working and both are still three quarters full!!!

User's recommendation: Do not waste your money

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Gina P Thq

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Verified Reviewer

WEAK Products

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AI Highlights
  • - Dusty and not durable, one bag broke and needed reinforcement.
  • - Meant to store towels and clothes and block dust mites.
Sc Johnson - WEAK Products

Okay so I ordered some extra large ziploc bags off a Amazon from SC Johnson.

And I'm very *** off because it's very dusty and Georgia. And I like to have my clothes put away so when they're nice and fresh.

I could wear them and not worry about dust mites. Well

It seems as though they're making the product weaker. Is supposed to be dorable and able to store towels, colding blankets. Et cetera well I had to reinforce one of them because the ziploc broke and it seems to be a ongoing problem with these things now.

The price was okay on Amazon opposed to target. Where I spent $23 per. 3 pack for these things. And I was hopeful that this time would be different.

They need to make the products more Durable, what is going on in the United States Were there mass-producing products that are cheap plastic, not durable. Oh I forgot the United States sold out to China.

User's recommendation: Be prepared not to get your money's worth.

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Venesa A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Glade Cashmere Woods Air Freshener

AI Highlights
  • - The Glade Cashmere Woods spray can scent changed from the original.
  • - A refill from Amazon remains the original scent, but it seems lighter.

I love the original smell of the Glade Cashmere Woods Spray Can Air Freshener, but its been changed! The Automatic Spray Refill that I bought from AMAZON is still the same original scent.

Its a much lighter scent. Is there a reason why they are different now? I do not like the new version at all! I bought the spray cans from supermarkets.

Is there a way that I can get the original scent?

Thank you. ~ Venesa Arroyo

Preferred solution: I would like to be able to purchase the original scent of Glade’s Cashmere Woods Spray Can Air Freshener.

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Sue M Raf

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Verified Reviewer

Contact to SC Johnson Company on Product & Liability

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AI Highlights
  • - I have used Glad for years and loved it, but it is now a wetter air freshener spray.
  • - Wetter spray increases slip risk on wood and tile floors.

I have used Glad for years and love the product. But recently you have changed the product, to a wetter air freshener spray.

Don't know if you are trying to compete with Fabreeze and their new wetter spray for furniture and what ever. W

We are living with more & more wood type floors, including tile. I tried this myself and I had to stop using it. It is a real liability to anyone without carpet.

Your other spray was perfect and less likely to have some one to slip and fall. If you can find a can of your old spray and spray it in your palm and then spray your new spray in your palm...you will see how wet the new spray is and it is not necessary to have it so wet and plainly put, how dangerous it is to your customers.

I ask you to please review. Many people will not be able to use your new Air Freshener and would love for the Corp. to go back to the old method and making your product as before.

Sometime "New & Improved" does not work. Thank you

Pros:
  • Already in write up
Cons:
  • Already in write up

Preferred solution: Nothing but to change your porduct

User's recommendation: Be careful in using New Glad Air Freshener, Poss slip & Fall

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Anonymous
map-marker Bellwood, Illinois

Blue Odyssey Glad refill spray

I love the glad dispenser and love the Blue Odyssey and the Champagne Cherry! Can't find any! Upset!

User's recommendation: Stick with candles! Yankee mostly

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TERYL R

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Verified Reviewer

GREED

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AI Highlights
  • - Bought a Glade dispenser from SC Johnson for a can size.
  • - The new can size won't fit the older dispenser.
  • - This will be my last purchase from SC Johnson.

. I bought a glade air freshener dispenser from sc jonhson ( A FAMILY COMPANY) for a certain size fitting can of scent.

Then they change the size of the new can of scent so it will not work in my older dispenser therefore they think I will have to buy a new dispenser.

SURPRIZE! LAST PRODUCT I WILL EVER BUY FROM THEM.

Cons:
  • Greed

Preferred solution: NOTHING

User's recommendation: TREAT YOUR CUSTOMERS AS IF THEY WERE SHARE HOLDERS

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Anonymous
map-marker Charleston, South Carolina

Your 7 oz spray cansi much smaller and i dont see how it cancontain 7 ozs another rip off to the customer

your 7 oz spray can is much smallre so I do not see how it can contain 7 oz is this aohter rip off to the customer?

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Ronald S Tgz

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Verified Reviewer

One-step wood Floor cleaner/wax recommendation

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Best product on the market has been discontinued, but worse, customer service cannot recommend any market substitute f

Preferred solution: Let the company propose a solution

User's recommendation: Company family has forgotten its roots

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Anonymous
map-marker Carver, Minnesota

Weird!

AI Highlights
  • - Received a defective product and was charged $1.
  • - Attempted to connect me with a lawyer.
  • - Requesting a credit for the dollar and to stop text messages.

I was just contacting to let you know that I received a defective product and they charged me 1.00 and tried to connect me with a lawyer! Stupid and totally not what I needed. Please credit back my dollar and STOP sending me text messages!

User's recommendation: Don't try to ask any questions!!!

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Cynthia M Heo

Product defect

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AI Highlights
  • - There is frustration with SC Johnson contact options and the email process.
  • - Ziploc Grip N Seal bags rip instead of opening.

I tried to write SCJohnson directly, but they don't seem to want people to contact them by stating in the email area that their birthdate is "not within the correct range"?!?!?!?! Don't think I've ever seen anything like that when sending an email, unless it is to deflect and deter the person from sending an email.

I wanted to let them know of their lousy Ziploc bags with the new Grip N Seal debacle bag that constantly rips instead of opening the bag.

They need to go back to the drawing board. The bags are awful and I probably won't buy any more SCJohnson products only because it has been just a hassle to send a simple email and that their method of contacting the company regarding product failures is such a strenuous task when it really shouldn't be.

Preferred solution: NO RESPONSE

User's recommendation: don't buy the product

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Featured
Jodi P Rdb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False advertising

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AI Highlights
  • - Floor Gloss is not suitable for tile flooring.
  • - Removal method does not remove the product.
  • - They were hostile and refused to help; AG involved.
Updated by user Mar 11, 2020

We are likely going to have to replace the tile, 2200 sf of it. To the tune of $10,000 with install etc. I am FURIOUS.

Original review Mar 11, 2020

Their Floor Gloss is NOT appropriate for tile flooring, and their "recommended" removal procedure doesn't remove their product. Contacted them for help and they are hostile, aggressively defensive and refuse to help. I have my state's attorney general involved now, as our floors are ruined.

Loss:
$10
Cons:
  • Lie and deceive all in the name of making more billions

Preferred solution: Removal of the lie on the label that claims it is safe on tile when it clearly is not

User's recommendation: NEVER use their products, they intentionally deceive and lie (see their class action suit regarding talc products if you don't believe me)

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About

Related Companies

Glade, Raid, Ziploc, Scrubbing Bubbles, Windex

Summary

SC Johnson, a family owned company, was established in 1886 in Racine, Wisconsin. It is a leading manufacturer of household and personal care products providing its goods to more than 110 countries around the world. Customers are offered a broad selection of products, including cleaning products; air fragrances; pest control items; home storage solutions; as well as auto care products. Among the famous brands of the company are Glade, Pledge, Duck, Windex, Mr. Muscle, Scrubbing Bubbles and more. The company offers its products through the networks of groceries, drug stores, convenience stores, as well as via online retailers.

Sc Johnson reviews and complaints

Sc Johnson is ranked 89 out of 561 in Household Essentials category

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